Community & Events Manager at Decentral Inc.

Decentral Inc.

Community & Events Manager

Full-Time in Toronto, ON - Associate

Job Description

Job Title Community & Events Manager

Decentral

Founded in 2014, Decentral is Toronto-based innovation hub with a focus on decentralized tech and blockchain software development. Our flagship product, Jaxx, is a leading multi-token, multi-platform cryptocurrency wallet with currently $80 million in monthly sales and 50x growth since the beginning of 2017. Our team is growing rapidly to meet the demands of our ever-growing user base and we are looking for rock stars to join us in revolutionizing the new digital world!

The Role

Community Managers function as advocates. They advocate on behalf of the company to their members by representing the business on a very personal level. They also advocate on behalf of the customer, monitoring conversations and providing feedback to the company.

Responsibilities

  • Connect with Meetup Ambassadors throughout the world

  • Help meetup ambassadors with venue research, and event coordination

  • Create engaging topic ideas and agendas for the meetups

  • Coordinate speakers and help create presentations from our partners to host during meetups

  • Organizing on-ground event logistics and tracking

  • Ticket and meetup platform management

    • Engage our growing community in Twitter, Facebook, Reddit and other social channels

    • Create content to help promote our community, through blog posts, and social channels

  • Adding and removing members from the community

  • Welcoming new members

  • Establishing community culture

  • Moderating community content

  • Providing customer support to community members

  • Creating strategic content designed to build relationships between members

  • Introducing community members to each other

  • Developing and maintaining community guidelines and policies

  • Hosting online and/or offline events for community members

Education, Skills & Knowledge Requirements

  • Need to be passionate about the blockchain space.

  • Outgoing personality with the ability to walk into networking events and be comfortable introducing and presenting yourself to strangers.

  • Amazing Writing skills Social media experience, specifically using tools like Hootsuite to manage different social media channels in regards to our community.

  • Manage online discussions by listening and responding to users, where appropriate, in a timely and authentic manner.

  • This job will require odd hours in order to support our meetup ambassadors timezones and events.

  • Journalism experience is a plus.

  • PR Experience is a Plus

  • 1-2 years marketing, advertising or communications experience with emphasis on social media engagement

  • BA/BS (communication, journalism, marketing or related field preferred)

Work Environment

  • Typical corporate office environment